Frequently asked questions
Why not Offshore VAs?
The answer to that question is super easy...
Australian VAs understand intimately the Australian business culture and climate
Australian VAs speak 'Australian' English, and understand the nuances and meanings that many overseas providers simply can't grasp, no matter how good their English is
Australian VAs work in the same time zone as you, operate under the same laws you do, and carry insurance to protect themselves and you as their client
You can trust Australian VAs to actually have a conversation with your customers if required
Australian VAs can also often be available 'in person' if required for on the ground support.
Does "Find a VA" charge any fees?
For the User (i.e. the person or business owner seeking a Virtual Assistant) the service is completely free.
What happens once I find my VA?
You deal directly with your VA from that point on - we step back and let you take over.